Legal
Privacy Policy
Last updated: March 2026 · Applies to: ai.theashnow.com
TheAshNow AI ("we", "us", "our") operates ai.theashnow.com. This policy explains how we collect, use, and protect your personal information.
Information We Collect
Information You Provide
- Name, email address, phone number when you fill out forms
- Business information (company name, role, lead volume) from onboarding forms
- Payment information processed securely via Stripe
- Communications you send us via email or contact forms
Information Collected Automatically
- IP address, browser type, device information
- Pages visited, time on site, referral source (via analytics)
- Cookies for functionality and performance tracking
How We Use Your Information
- To deliver the services you have purchased
- To communicate about your account, invoices, and updates
- To send the newsletter you subscribed to (unsubscribe any time)
- To improve our website and services
- To comply with legal obligations
Data Sharing
We do not sell your personal data. We share data only with:
- Service providers (Stripe for payments, HubSpot/GoHighLevel for CRM, email platforms)
- Legal authorities when required by law
Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time by emailing [email protected].
Your Rights
- Access, correct, or delete your personal data
- Opt out of marketing communications
- Request data portability
- File a complaint with a data protection authority
Contact
For privacy questions: [email protected]